Inviting guests to a Sync

Bring a customer, candidate or partner into a Sync without giving them a Harmony account. Guests get the call only: no rooms, no chat, nothing else.

Invite guests

1. On your calendar, create or open a Sync event. See Scheduling a Sync.
2. Add the guest's email address with your other guests.
3. Confirm that you're inviting someone from outside your organization.
4. Save the event. The guest gets an email with a link to join.

Each guest shows on the event with their response, such as accepted or declined.

How guests join

1. The guest opens the link from the email. They see the Sync's name, who invited them and your organization.
2. They enter their name, check their Microphone and Camera, and choose Ask to join.
3. They wait in the lobby until someone lets them in.

Let guests in

When a guest asks to join, people in the Sync see the request. Choose Admit for one guest, or Admit all.

FAQs

A guest's invitation was refused. Your workspace may have turned off Allow external guests. See Sync settings for a workspace.

Can a guest see the room the Sync is in? No. Guests get the call and nothing else.